Posted on | August 14, 2009 | No Comments
Self-Monitoring, Analysis, and Reporting Technology, or SMART Monitoring is used to predict when a computer hard drive is close to failing (aka you lose all your files). KRNS uses this technology to monitor hard drive health on all agreement client computers.
Recently our SMART monitoring systems began reporting a predictive failure on a client computer. As soon as the report was received a call was placed to this client and one of our engineer’s was immediately re-assigned to remotely back up the important files before the drive failed costing the company thousands in data loss.
Thanks to the SMART Monitoring system K&R has implemented to continuously check and report on all client computers, a disaster was averted. To learn more about KRNS management plans, contact our office at 858-292-5766 or click here.