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K&R Network Solutions Blog

Improving the way you do business since 2001.

Windows Update Advisement – August 14, 2015

Posted on | August 13, 2015 | Comments Off on Windows Update Advisement – August 14, 2015

image7*** Please disregard this notification if requested to be on a custom patch schedule ***

 

 

Microsoft Patch Tuesday is upon us again and we have recently approved important and critical updates from Microsoft.  Per usual, workstations will be scheduled to initiate new updates starting August 14, 2015 during the maintenance hours between (11:00PM3:00AM PST).  Please send a friendly reminder to all end-users to close-out all applications and have their workstations remain powered on for these updates to process successfully on any given day within the following week. We will deploy updates every night until they are completed.  If the machines are online and the update completes, those machines will not be subjected to additional updates until further notice.

 

Our goal is to capture every machine that is powered on during the allotted time for the required maintenance.  This process is an automated procedure and only runs if the machine is pending new updates.

 

We truly appreciate your cooperation through this process and we strive to ensure you are protected with the latest critical and security updates.  If you have any questions or concerns, please contact the K&R NOC department at msp@krns-inc.comor 858-292-5766.

 

Keeping Your Network Secure From Viruses/Ransomware

Posted on | July 29, 2015 | Comments Off on Keeping Your Network Secure From Viruses/Ransomware

We have recently received a measureable influx in service requests related to virus/ransomware removal. Resolving these issues is extremely time-consuming, and the required down time/loss of functionality/loss of access to critical data typically affects more than just one user. The most common factors that we have discovered are that most of these issues stem from email attachments, macros embedded in documents from legitimate sources, and non-work related activities. For these reasons we felt it was worthwhile to publish our IT Best Practices for you to share with your employees/coworkers. We understand that these best practices will not completely prevent threats from affecting your network, but the financial impact can be mitigated if the best practices are followed in conjunction with the tools we install and policies we implement.

IT Best Practices from K&R Network Solutions (PDF Link For Your Employees To Read/Sign)

In an effort to minimize downtime and ensure peak performance of our technology only work related activities are permitted on the office workstations. Some specifics involve;

  • Internet use – Please be aware that our current IT Provider is taking every effort to protect our network from malicious websites. To avoid exposure to risky websites only work related internet addresses and searches are allowed.
  • Corporate Email – Email is the #1 source of viruses and harmful applications. Even valid email from friends and family can often carry malicious code and infect the complete office. Please refrain from accessing personal email on the corporate network. This includes, but is not limited to sites such as Facebook, myspace.com, Hotmail, etc.
  • Personal Files – Pictures, music and video. Not only do these large files take up an exorbitant amount of space on the systems hard drives and backup systems, the files can quickly become defragmented and cause serious performance issues. Please refrain from using the corporate network for personal files. These files can consume valuable space and are a detriment to the backup system and as a result may be removed at any time without notification if they are not work-related.
  • Chat Applications – Chat programs are a conduit to very harmful viruses and applications on any network. Please do not use chat applications for personal correspondence throughout the work day.

 

In addition to these best practices also wanted to specifically point out that Cryptolocker is the most time-consuming intrusion that we have worked on as of late. This form of ransomware is delivered via e-mail attachments from what appear to be legitimate companies (ie: UPS, Fed Ex, USPS, ADP, MacAfee, Xerox) or from unknown addresses with subject lines that have important keywords in them (ie My Resume, Outlook Settings, Contract Agreement). It will encrypt your shared files and data, and the worst case scenario is that a ransom would need to be paid in order to decrypt/restore your data. In most cases, the ransom is $500+, and a reload of the affected machine is absolutely recommended. If your environment is actively backed up then we can potentially restore all encrypted data and bypass paying the ransom. Cryptolocker is the reason why we encouraging all of our clients to share our IT Best Practices with their employees/coworkers.

Please reach out to your dedicated account manager to review the security measures that we currently have in place for your environment. As your IT partner, we look forward to discussing the proactive measures that can be taken in order to prevent loss of productivity on any level.

Windows Update Advisement – Servers (July-24-2015)

Posted on | July 24, 2015 | Comments Off on Windows Update Advisement – Servers (July-24-2015)

windows-update-schedule-July-2015*** Please disregard maintenance window below for custom patch schedules ***

This is a notification for Server maintenance and that Microsoft has released new critical and important security updates.  K&R Network Solutions has recently approved Windows Updates that are considered critical and important to maintain the stability and ensure optimal security of your network.  These updates are additions to your respective Operating Systems and Software that can help prevent or fix problems, improve how your server works, or enhance the computing overall experience.

The updates will be rolled out on the following Monday, Wednesday, and Thursday until servers are fully patched successfully.  All Servers with new missing updates will be subjected to update operations followed by reboots during the maintenance window which is from 11:00PM – 3:00AM Pacific Time.

Unfortunately Microsoft doesn’t always release perfect patches and there is always a possibility that updates don’t work as planned.  In the event that a server hangs, or disables a critical service (i.e., email, business applications, etc.), we will be more prepared to address the issue and identify updates as being the culprit.

After this month of updates have been initialized, we will continue to monitor the release of new updates by Microsoft and go through the process of testing and denying any potential patch that may have a negative impact on services.  This approval and notification process will occur on a monthly bases to accommodate the monthly release of Microsoft’s patch Tuesday schedule and to screen for any bad patches.

Please call our office or contact your account manager directly with any questions.

Windows Update Advisement – Begins on Wednesday (July 15, 2015)

Posted on | July 15, 2015 | Comments Off on Windows Update Advisement – Begins on Wednesday (July 15, 2015)

*** Please disregard this notification if you have requested a custom patch schedule ***

image7We have recently approved important and critical updates from Microsoft.  Per usual, workstations will be scheduled to initiate updates during the maintenance hours between (11:00PM-3:00AM PST).  Please send a friendly reminder to all end-users to close-out all applications and have their workstations remain powered on for these updates to process successfully on any given day of  the following week.  We will deploy updates every night until they are completed.  If the machines are online and the update completes, those machines will not be subjected to additional updates until further notice.

Our goal is to capture every machine that is powered on during the allotted time for the required maintenance.  This process is an automated procedure and only runs if the machine is pending new updates.

We truly appreciate your cooperation through this process and we strive to ensure you are protected with the latest critical updates.  If you have any questions or concerns, please contact the K&R NOC department at msp@krns-inc.com or 858-292-5766.

Independence Day 2015

Posted on | July 1, 2015 | Comments Off on Independence Day 2015

Independence Day MovieK&R Network Solutions will be closed on Friday, July 3, 2015 in observance of Independence Day.

For any clients needing emergency assistance during the holiday, please call the main phone number 858-292-5766 and follow the prompts for emergency assistance.

Independence Day, commonly known as the Fourth of July, is a federal holiday in the United States commemorating the adoption of the Declaration of Independence on July 4, 1776, declaring independence from the Kingdom of Great Britain (now officially known as the United Kingdom). Independence Day is commonly associated with fireworks, parades, barbecues, carnivals, fairs, picnics, concerts, baseball games, family reunions, and political speeches and ceremonies, in addition to various other public and private events celebrating the history, government, and traditions of the United States. Independence Day is the National Day of the United States (also a movie whose poster is depicted at right).

The first observance of Independence Day took place in 1777. Thirteen gunshots were fired in salute, once at morning and once again as evening fell, on July 4 in Bristol, Rhode Island. Read more

Windows Update Advisement – Servers May 27/28

Posted on | May 26, 2015 | Comments Off on Windows Update Advisement – Servers May 27/28

*** Please disregard this notification if requested to be on a custom patch schedule ***

This notification is regarding Server maintenance in which Microsoft has released new critical and important security updates.  K&R Network Solutions has recently approved Windows Updates that are considered critical and important to maintain the stability and ensure optimal security of your network.  These updates are additions to your respective Operating Systems and Software that can help prevent or fix problems, improve how your server works, or enhance the computing overall experience.

The updates will be rolled out on the following Wednesday, and Thursday until servers are fully patched successfully.  All Servers with new missing updates will be subjected to update operations followed by reboots during the maintenance window which is from 11:00PM3:00AM Pacific Time.  Unfortunately Microsoft doesn’t always release perfect patches and there is always a possibility that updates don’t work as planned.  In the event that a server hangs, or disables a critical service (i.e., email, business applications, etc.), we will be more prepared to address the issue and identify updates as being the culprit.

After this month of updates have been initialized, we will continue to monitor the release of new updates by Microsoft and go through the process of testing and denying any potential patch that may have a negative impact on services.

May 2015 Windows Update Advisement – Workstations

Posted on | May 12, 2015 | Comments Off on May 2015 Windows Update Advisement – Workstations

*** Please disregard this notification if requested to be on a custom patch schedule ***

Patch Tuesday is upon us again and we have recently approved important and critical updates from Microsoft.  Per usual, workstations will be scheduled to initiate updates during the maintenance hours between (11:00PM-3:00AM PST).  Please send a friendly reminder to all end-users to close-out all applications and have their workstations remain powered on for these updates to process successfully on any given day of  the following week.  We will deploy updates every night until they are completed.  If the machines are online and the update completes, those machines will not be subjected to additional updates until further notice.

Our goal is to capture every machine that is powered on during the allotted time for the required maintenance.  This process is an automated procedure and only runs if the machine is pending new updates.

We truly appreciate your cooperation through this process and we strive to ensure you are protected with the latest critical updates.  If you have any questions or concerns, please contact the K&R NOC department at msp@krns-inc.com or 858-292-5766.

K&R Network Solutions Provides Key Evidence in Cybercrime Conviction

Posted on | April 27, 2015 | Comments Off on K&R Network Solutions Provides Key Evidence in Cybercrime Conviction

SAN DIEGO, CA – K&R Network Solutions, an information technology service provider in San Diego, California, today announced the successful discovery and identification of conclusive information in a recent technology hack to a prominent educational organization. Leveraging K&R’s extensive engineering skillset and experience, the San Diego Police Department and FBI were able to identify the culprit and prosecute him successfully.

A K&R engineer noticed malicious-looking behavior in the client’s network and immediately sprang into action. K&R exercised a holistic approach to the investigation and utilized its many years of experience in networking and application knowledge not only to identify the illegal activity but also to uncover the root cause. Some of K&R’s core skills that assisted the San Diego Cybercrimes Division and FBI Network Security team include submitting logs, requesting server-side information, port scanning public hosts, finding external host connections and scanning traffic on known ports. K&R also worked to find and resolve incoming server connections with their public domain names, as well as understanding the flow of network traffic and narrowing down likely intrusion points.

K&R was able to hand over a detailed timeline to the San Diego Cybercrimes Division and FBI Network Security team, painting a complete picture of the intrusion, down to the public IP of the node outside the attacker’s house and the operating system of the computer used. This evidence was key in the FBI case against the defendant, who pled guilty to two felony counts due to the overwhelming evidence presented pre-trial.

“It is thanks to the hard work and efforts of our K&R team that this case was able to be dealt with so quickly and efficiently,” said Jeremy Kurth, Partner and CTO of K&R Network Solutions. “This is the perfect example of the attention and service we strive to provide to all of our clients.”

K&R recently appeared on Penton Technology’s eighth-annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world’s top 501 managed service providers (MSPs). Rankings are based Penton Technology’s unique criteria for MSPs such as annual recurring revenues, total revenues and more.

ABOUT K&R NETWORK SOLUTIONS

K&R Network Solutions is a managed information technology services, technology consulting and network design company located in San Diego, California. At K&R we continuously strive to achieve new levels of excellence. We believe that our company is dynamic in thought and presence, creates value in our industry, stands as a leader and model in technology integration and provides comfort and consistency to our clients and partners.

It is our desire to be a part of a growing and flourishing business community providing solutions and skills that achieve communal success. For more information please visit www.krns-inc.com.

Media Contact

K&R Network Solutions
Laura Edwards
ledwards@krns-inc.com
(858) 292-5766

Windows Update Advisement – Workstations

Posted on | April 15, 2015 | Comments Off on Windows Update Advisement – Workstations

Please disregard this blog update if you are on a custom patch schedule.

New Microsoft updates have been released and we have recently approved important and critical updates from Microsoft.  Per usual, workstations will be scheduled to initiate updates during the maintenance hours between (11:00PM3:00AM PST).  Please send a friendly reminder to all end-users to close-out all applications and have their workstations remain powered on for these updates to process successfully on any given day of  the following week.  We will deploy updates every night until they are completed.  If the workstations are online and the update completes, those machines will not be subjected to additional updates until further notice.

Our goal is to capture every machine that is powered on during the allotted time for the required maintenance.  This process is an automated procedure and only runs if the machine is pending new updates.

We truly appreciate your cooperation through this process and we strive to ensure you are protected with the latest critical updates.  If you have any questions or concerns, please contact the K&R NOC department at msp@krns-inc.com or 858-292-5766.

Windows Servers Update Advisement – April 2015

Posted on | April 1, 2015 | Comments Off on Windows Servers Update Advisement – April 2015

Please disregard this blog update if you are on a custom patch schedule.

This is a notification for Server maintenance and that Microsoft has released new critical and important security updates.  K&R Network Solutions has recently approved Windows Updates that are considered critical and important to maintain the stability and ensure optimal security of your network.  These updates are additions to your respective Operating Systems and Software that can help prevent or fix problems, improve how your server works, or enhance the computing overall experience.

The updates will be rolled out on the following Monday, Tuesday, and Wednesday until servers are fully patched successfully.  All Servers with new missing updates will be subjected to update operations followed by reboots during the maintenance window which is from 11:00PM-3:00AM Pacific Time.  Unfortunately Microsoft doesn’t always release perfect patches and there is always a possibility that updates don’t work as planned.  In the event that a server hangs, or disables a critical service (i.e., email, business applications, etc.), we will be more prepared to address the issue and identify updates as being the culprit.

After this month of updates have been initialized, we will continue to monitor the release of new updates by Microsoft and go through the process of testing and denying any potential patch that may have a negative impact on services.  This approval and notification process will occur on a monthly bases to accommodate the monthly release of Microsoft’s patch Tuesday schedule and to screen for any bad patches.

Please feel free to contact us at K&R Network Solutions directly should you have any questions.

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