K&R Sponsors Charity Golf Tournament
Posted on | May 8, 2012 | No Comments
K&R Network Solutions is proud to sponsor the 2012 Annual Charity Golf Tournament benefiting Fresh Start Surgical Gifts. It’s our fourth consecutive year of sponsorship, which allows us to help Fresh Start provide resources and medical treatment globally to improve the lives of of infants, children, and teens suffering from deformities.
The tournament is hosted by Boulder OMS and La Jolla Oral & Facial Surgery. This annual event always has a great turn out and includes a fun day of golfing, food, and a moving patient presentation. All of us here at K&R Network Solutions are looking forward to attending the tournament!
PBX Engineer / Systems Engineer
Posted on | February 1, 2012 | No Comments
Primary Job Duties:
Main responsibility is to serve as an Engineering lead in design, implementation and support of PBX solutions for our managed customers. Duties will also require tech support and systems engineering for windows networks of our managed clientele. Problems can not only be engaged in the field but also remotely for the customer.
This position will report directly to the General Manager and other technical staff.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
STRONG REQUIREMENT -
PBX Experience:
We are seeking a Systems Engineer with 3+ years experience installing, configuring and managing Trixbox/Fonality or similar Asterisk based solutions. Basic Linux admin and Asterisk skills a must.
3+ Years experience configuring and implementing PBX systems with advanced queues, call routing, schedules, HUD, and general management is required. General knowledge and experience of Polycom, Cisco and comparable SIP enabled products is required.
Knowledge of common ISP products and their relevant applications such as SIP/PRI/T1 is a requirement. Experience implementing QoS/MPLS for multi-site configurations a plus. Experience with Cisco solutions and products such as Call Manager or Unity Express a plus.
Additional Job Duties and Experience:
Assist in remote and field Systems Engineer work related to implementations, migrations and support for Windows based networks for a growing MSP.
Connectwise/Kaseya experience a plus
Location: Office is on Balboa Ave
Compensation: Salary DOE – Eligible for company 401K;Benefits;Comp Plan after tenure
Managed Services Engineer
Posted on | February 1, 2012 | No Comments
Job Definition:
This position is responsible for performing technical services according to established processes and within the scope of the managed service department. In addition, this position is responsible for reporting the status of our MSP deliverables and escalating issues outside of tolerance to the MSP Lead. Examples of managed services include patch management, backup and disaster recovery solutions, event monitoring, agent credentials, drive space monitoring, antivirus, alerting and network monitoring.
This position will report directly to the Process Control Manager but will also need to work closely with the Operations Staff, Account Managers and all levels of Engineers. Issue resolution will be engaged remotely in most cases.
Success in the position requires in depth knowledge of all applications, solutions, process and hardware utilized by the managed services department. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
Job Duties:
- Interacts with vendors for the purposes of issue resolution
- Performs labor for new client agreement install and existing client agreement updates as required
- Addresses escalated tickets and issues as required
- Engineers the support and maintenance of systems
- Maintains network services such as Active Directory, DNS, DHCP, SMB, SNMP, electronic mail, IPSEC / PPTP virtual private networks and firewalls applications
- Maintains archive and backup systems
- Maintains system security policy, to include firewalls, host and client access, file permissions, and user accounts
- Follows best practices, operational procedures and design documentation
- Performs growth analysis and capacity planning
- Reviews current systems and makes technical/process recommendations for improving efficiency
- Installs and debugs new and/or upgraded software on server and client platforms
- Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems
- Stays up to date with relevant state-of-the-art technology, equipment, and/or systems. Evaluates new hardware and software technologies, and presents analysis and purchase recommendations to the administration team and to management.
- Function collaboratively as part of a fast-paced, results oriented team and perform effectively as an independent producer under broad management direction.
Job Requirements:
- 2-4+ years of network engineering and systems administration experience in Windows
- production environment required.
- Significant experience with and understanding of LDAP, TCP/IP, NFS, DHCP, SMB, SNMP,
- etc.
- Superior communication skills in working with technical and non-technical people and the
- ability to develop and maintain collaborative relationships among all levels of an organization.
- Excellent organizational and time/task management skills are required.
- Experience with business collaboration tools such as Outlook, Excel, Visio, MS Project essential.
- A Bachelor’s degree in computer science or equivalent work experience is required
- Microsoft Certification
- Experience with Kaseya and or Connectwise PSA a plus
Internship: Information Technology
Posted on | February 1, 2012 | No Comments
We are a full service IT department for small businesses so you can concentrate on your core business activities. We are looking for a motivated and assertive individuals who are ready to work and excel quickly.
We consider ourselves to be a customer service organization that happens to work with technology. This individual should be comfortable with a high demand and a fast paced environment. We want people who expect and demand the best. You should be comfortable talking with business owners and decision makers.
Intern duties will include but are not limited to: customer service, data entry, scheduling appointments, learn all aspects of our business, minimal filing, computer equipment ordering, office admin, customer follow up, and assisting management with day to day operations.
Location: Kearny Mesa
Compensation: Experience/School/Course credit
Principals only.
Please, no phone calls about this job.
PBX Engineer / Systems Engineer
Posted on | January 30, 2012 | No Comments
Main responsibility is to serve as an Engineering lead in design, implementation and support of PBX solutions for our managed customers. Duties will also require tech support and systems engineering for windows networks of our managed clientele. Problems can not only be engaged in the field but also remotely for the customer.
This position will report directly to the General Manager and other technical staff.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
STRONG REQUIREMENT -
PBX Experience:
-We are seeking a Systems Engineer with 3+ years experience installing, configuring and managing Trixbox/Fonality or similar Asterisk based solutions. Basic Linux admin and Asterisk skills a must.
-3+ Years experience configuring and implementing PBX systems with advanced queues, call routing, schedules, HUD, and general management is required. General knowledge and experience of Poly com, Cisco and comparable SIP enabled products is required.
-Knowledge of common ISP products and their relevant applications such as *SIP/PRI/T1* is a requirement. Experience implementing QoS/MPLS for multi-site configurations a plus. Experience with Cisco solutions and products such as Call Manager or Unity Express a plus.
Additional Job Duties and Experience:
-Assist in remote and field Systems Engineer work related to implementations, migrations and support for Windows based networks for a growing MSP.
-Connectwise/Kaseya experience a plus
• Compensation: Salary DOE – Eligible for company 401 K; Benefits; Comp Plan after tenure
Help Desk / Systems Engineer (San Diego)
Posted on | December 20, 2011 | No Comments
Job Definition:
This position serves as a technical point of contact as well as a technical translator for our clients. This position will report directly to the General Manager and other technical staff. Main responsibility is to take care of all computer related issues for our customers. The problems can not only be engaged in the field but also remotely for the customer. The position must have a vast breathe of knowledge on all applications and hardware that our customers use. Adhere to scope of work and budget to achieve overall profitability and efficiency. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
Job Duties:
1. Engineers the support and maintenance of systems.
2. Maintains network services such as Active Directory, DNS, DHCP, SMB, SNMP, electronic mail, IPSEC / PPTP virtual private networks and firewalls applications.
3. Maintains archive and backup systems.
4. Maintains system security policy, to include firewalls, host and client access, file permissions, and user accounts.
5. Follows best practices, operational procedures and design documentation
6. Performs growth analysis and capacity planning.
7. Reviews current systems and makes technical/process recommendations for improving efficiency.
8. Plans and to manages multiple projects.
9. Provides on-call support advice and technical support to various users/clients regarding operational/applications issues.
10. Installs and debugs new and/or upgraded software on server and client platforms.
11. Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
12. Stays up to date with relevant state-of-the-art technology, equipment, and/or systems. Evaluates new hardware and software technologies, and presents analysis and purchase recommendations to the administration team and to management.
13. Function collaboratively as part of a fast-paced, customer oriented team and perform effectively as an independent producer under broad management direction.
Job Requirements:
2-3 years of network engineering and systems administration experience in Windows production environment required.
Significant experience with and understanding of LDAP, TCP/IP, NFS, DHCP, SMB, SNMP, etc.
Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization.
Excellent organizational and time/task management skills are required.
Experience with business collaboration tools such as Outlook, Excel, Visio, MS Project essential.
Microsoft Certification
Experience with Kaseya and or Connectwise PSA a plus
-
Location: San Diego
-
Compensation: 17-29 an hour
-
Principals only. Recruiters, please don’t contact this job poster.
Job Opening: Service Manager (San Diego)
Posted on | December 20, 2011 | No Comments
We’re Hiring! If you live in the San Diego area and are looking for a fast paced, energetic and rewarding work environment and can fulfill the duties and requirements listed below, please use the online application below or e-mail us your resume and cover-letter at resumes@krns-inc.com
Job Opening: Service Manager (San Diego)
Job Definition:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment. The service manager is responsible for managing and overseeing all aspects involved with continued success of our service deliverables. Service deliverables are to be performed by service and project teams as well as monitoring resources, in-house and out-sourced respectively. Continued success is defined and determined by a standard of excellence in the areas of profitability, consistency, agreement compliance and technology implementation best practices. To fulfill these standard of excellence areas the service manager must focus on energies and program efforts that cause positive results. The service manager is responsible for delivering status reports on the businesses KPI’s weekly, monthly and annually. The Service Manager reports directly to the General Manager. Technical training for the service and project teams is to be handled and coordinated by the service manager.
Job Duties:
1. Document policies and best practices for service deliverables, including but not limited to: SLA for all service tickets, benchmarks for service team utilization, standard technology deployment best practices, training guide and path for technical team members.
2. Audit all open service tickets for out of compliance countermeasures
3. Handle escalation of support and service engineers that meet minimum thresholds
4. Triage resources for best success of deliverables
5. Collaborate and organize technology efficiencies and tools to be utilized throughout the organization
6. Manage budget, resources, age, expediencies of all open service and support requests
7. Manage the service provided to our clients on-site and in-house
8. Manage the internal technical activity of each engineer
9. Manage and monitor profitability of each service instance, to be measured as an average in weekly reporting
10. Monitor and manage profitability and service deliverables for each agreement, to be measured as an average in each monthly report; **average to be derived from individual agreement information (ie. drilldown information)
Job Requirements:
3-4+ years of managerial experience in technology implementations. Must include all aspects of project phases.
5+ years of network engineering and systems administration experience in Windows production environment required.
Significant experience with and understanding of business metrics and how it relates to profitability.
Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization.
Excellent organizational and time/task management skills are required.
Experience with business collaboration tools such as Outlook, Excel, Visio, MS Project essential.
A Bachelor’s degree in business administration, computer science or equivalent work experience is required
Microsoft Certification
Experience with Zenith, Kaseya and/or Connectwise PSA a plus
Apply Link: https://insperity.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=71264
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Location: San Diego
-
Compensation: 65k-90k
-
Principals only. Recruiters, please don’t contact this job poster.
Traveling this holiday season? Avoid mobile bill shock.
Posted on | December 15, 2011 | No Comments
This fall, the Federal Communications Commission (FCC) reached an agreement that mobile providers would have to send alerts to cell phones users who are nearing their monthly limits for voice, text or data services. The decision was made in an effort to prevent overage charges and outrageous cases of “bill shock,” like the story of one man receiving a $140,000 mobile bill.
However, most carriers have up to two years before the alerts must be implemented. If you are traveling this holiday season, we have some tips to prevent unwanted mobile charges before they occur. These helpful hints are especially useful for international travelers who have to deal with roaming along with tracking data usage. Read more
What Digital Footprints Do You Leave Behind?
Posted on | November 29, 2011 | No Comments
Over the course of your day, you create an electronic trail of your decisions, activities, and locations through computer and mobile phone usage. This “digital footprint” of your online encounters adds up to a revealing public record.
Controlling what information you leave behind can be complicated. Start with your mobile smartphone. A phone with wifi, Bluetooth, GPS and 3G that is on all the time collects information about your current location and activities. Without privacy settings, this information can be used without your consent.
Visit and customize your location settings – it is usually best to turn off automatic usage of GPS and manually turn it on when you need to use it. Do you want your camera to tag each photo with the location and time? Some of your apps, such as Facebook, may have their own privacy and location settings that you can manage in their own settings.
On computers, try secure browsing with “https://” websites. Doing so means the connection is encrypted, so anyone with access to your network can’t see your browsing history or search requests.
For more information about digital footprints and your online privacy, visit the security section of CNET news.
Tangled Up In Cable?
Posted on | September 22, 2011 | No Comments
Cable installers and IT managers are all too familiar with the frustrations of a messy and complicated cable rack. If you’re tired of trying to stuff unnecessary, expensive patch cables into a routing duct, you may be interested in NEAT-PATCH. It’s a unique cable management system for any cabling network or rack-mounted interconnect system.
NEAT-PATCH’s NP2 cable management bay enables network installers and IT professionals to store excess cable length in an orderly compartment that discreetly installs between patch panels. The organization stems from the relocation of rear cable management to the back of the patch panel, providing the necessary real estate to properly store patch cable inside the rack. NEAT-PATCH solutions use single coil circuits while still ensuring bend radius compliance for optimal bandwidth.
Below are real users’ before and after photos that show what a difference this solution can make. For more information, call us today at 858-292-5766 or visit the manufacturer website at neatpatch.com.
